St. James Healthcare Foundation
- Project Title: Butte Community Diabetes Network
- Grant Period: 05/01/2009 - 04/01/2012
- Program Representative Interviewed: Ida Reighard, Diabetes Grant Coordinator
- Location: Butte, MT
- Program Overview: The Butte Community Diabetes Network (BCDN) integrates resources for community members with diabetes through case management services. BCDN established a hotline that serves as a network referral system for healthcare professionals and consumers. The hotline, managed by the Diabetes Care Coordinator or the Diabetes Educator, provides callers with information about the network's diabetes classes and support groups, makes appointments for patients, helps patients obtain needed prescriptions, refers patients to community partners for services and resources, conducts health screenings and communicates with physicians about their patients. The Diabetes Coordinator also provides education to patients in the hospital as well as one-on-one sessions and/or classes for those with diabetes or at risk. Collaboration and oversight are key to the program's success.