Improving Health Literacy at the Organizational Level

Organizational health literacy is the degree to which organizations enable people to understand and use health information and services to inform decision-making. Organizations can help individuals increase their capacity to obtain, communicate, process, and understand health information. This can lead to decreased hospitalizations and healthcare costs.

Promising approaches to improving health literacy at the organizational level in rural communities include:

• Patient-Centered Communication to Improve Health Literacy
• Shared Decision-Making to Improve Health Literacy
• Provider Trainings to Improve Health Literacy
• System-Level Approaches to Improving Health Literacy