Rural Patient and Provider Perceptions of Telehealth Implemented During the COVID-19 Pandemic

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Evaluates patient and provider perceptions of telehealth in a large, rural healthcare system as well as the sustainability of telehealth during and after the COVID-19 pandemic. Utilizes 2020-2021 survey data to analyze patient satisfaction with telehealth and its perceived value and efficiency according to providers. Considers the long-term effectiveness of telehealth by assessing differences in missed appointments when compared to in-person visits at a family practice clinic.

David Klee, Derek Pyne, Joshua Kroll, William James, Kelly A. Hirko

BMC Health Services Research, 23, 981

09/2023

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COVID-19 · Statistics and data · Sustainability of programs · Telehealth