Best Practices in Patient Experience at CAHs: Incorporating Lessons from COVID-19
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Description
Summarizes findings from an August 2022 meeting of high-performing Critical Access Hospitals regarding best practices for maintaining and improving healthcare quality amid challenges posed by the COVID-19 pandemic and changing healthcare landscape. Provides an overview of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey. Presents best practices for improving performance by HCAHPS domain. Updates the 2017 publication, A Study of HCAHPS Best Practices in High Performing Critical Access Hospitals.
Date
11/2022
Type
Document
Organization
Stratis Health
Tagged as
Critical Access Hospitals ยท Healthcare quality