Mobile Coaching: Innovation and Small Scale Experimentation to Better Engage Program Participants in Rural Colorado

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Examines mobile coaching as a strategy targeted at Temporary Assistance for Needy Families (TANF) participants in rural La Plata County, Colorado to improve access to transportation. Discusses the efficacy of case managers transporting clients to their health and human services appointments and utilizing the commuting time for mentorship. Discusses program results, staff insights, and client experiences.

Jonathan McCay, Marcia France, Loretta Lujan, Vicki Maestas, Alix Whittaker

04/2019

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Mathematica Policy Research

Access · Human services · Service delivery models · Transportation · Colorado