Midwest Rural-Urban Disparities in Use of Patient Online Services for Covid-19

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Examines patient portal messaging utilization in a Midwest health system based on data from over 1 million messages generated between February 2020 and August 2020 by rural and urban users. Includes breakdown of user data along rural versus urban and demographic lines. Discusses rural disparities related to virtual care, such as using portal messaging for COVID-19 diagnosis and treatment versus pandemic isolation and anxiety.

Ming Huang, Andrew Wen, Huan He, et al.

Journal of Rural Health, 38(4), 908-915

03/2022

COVID-19 · Health information technology · Rural-urban differences · Statistics and data