Beneficiary Preferences for Communications Regarding Eligibility, Enrollment, and Renewal
Link
Description
Discusses federal requirements for states to provide multiple modes of communication for Medicaid eligibility and enrollment, as well as current state practices to facilitate this communication. Summarizes results of focus groups on Medicaid beneficiaries' preferences and experiences communicating with state Medicaid agencies and use of technology.
Date
01/2022
Type
Document
Organization
Medicaid and CHIP Payment and Access Commission
Tagged as
Benefit enrollment and application · Medicaid · Policy · Technology for health and human services