Delta Memorial Hospital's SEAL Team
Link
Description
Describes Delta Memorial Hospital's (DMH) progress as part
of the Small Rural Hospital Transition (SRHT) Project,
completed in 2017, focused on improving quality of care and
transition of care. DMH is a 25-bed Critical Access
Hospital located in Dumas, Arkansas. 12 months after
implementing the recommendations, DMH met two of their
three measurable goals. The SEAL team, or Service Excellence Advisor Leaders, are charged with regularly reviewing patient satisfaction surveys to identify service areas that need improvement.
Date
05/2018
Type
Document
Organization
National Rural Health Resource Center
Tagged as
Care coordination · Critical Access Hospitals · Healthcare business and finance · Healthcare quality · Arkansas